Last updated: November 1, 2026
Everything you need to know about paying for your order: accepted payment methods, prices, VAT and invoices, and who the seller is. If you have any questions, our customer service team will be happy to help you at info@ice-strains.com. For shipping and returns, see Shipping & Returns.
- ✓ Card or bank transfer
- ✓ Secure payment
- ✓ Prices include VAT
- ✓ Invoice with every order
1. Payment methods
| Credit / debit card | Pay securely with your credit or debit card during checkout. Payment is confirmed immediately and your order goes straight into preparation. |
|---|---|
| Direct bank transfer | After placing your order you will receive our bank details by email. Please use your order number as the payment reference. Your order will be shipped as soon as the payment has been received in our account (usually 1–2 business days for SEPA transfers). If payment is not received within 7 days, the order may be cancelled. |
All payments are made to COSTA SELECT TRADING COMPANY SL. This neutral company name is what appears on your bank statement, with no reference to the products purchased.
2. Prices and invoices
All prices are expressed in euros (EUR) and include VAT where applicable. Amounts in other currencies are for information only. The total amount, including shipping costs, is shown during checkout before you confirm your order. An invoice is issued for every order and can be requested from customer service at any time.
3. Seller
| Company | COSTA SELECT TRADING COMPANY SL |
|---|---|
| VAT ID (CIF) | B05611157 |
| Registered office | Avenida Al Vedat, 57, piso 5, puerta 15, 46900 Torrent (Valencia), España |
| info@ice-strains.com | |
| Phone / WhatsApp | +34 643 492 358 |
| Customer service hours | Monday to Friday, 9:30–12:30 and 14:30–18:30 (CET) |
| Website | www.ice-strains.com |
| Activity | Online sale of aromatherapy and natural cosmetic products |